FAQ

Q: Do you take credit/debit cards?
A: Yes! For your convenience, we now accept card payments processed as credit.
 

Q: What is the Frequent Movie Goer Coupon / Program?
A: The "Frequent Movie Goer Coupon" is a blue slip of paper that gets stamped every
time you come to see a movie. You recieve one stamp for each admission, and once you
collect 10 stamps, you can then redeem your FMG Coupon for a FREE MOVIE! No exclusions!
Oh, and one more thing... MONDAY NIGHTS ARE DOUBLE STAMP NIGHTS!!

Q: If I already have a pair of 3D glasses, do I still have to pay the $2 surcharge?
A: Yes, the $2 surcharge is not the cost to "purchase" a pair of 3D glasses. Think of a 3D
feature as more of an "event / attraction" that costs just a little bit more to experience.

Q: Can I purchase advance tickets to a movie? Can this be done online?
A: Yes, you can purchase advance tickets to any movie showtime, any time! Unfortunately,
this cannot be done online and must be done in-house. Advance tickets do not allow for
specific seats to be reserved, so it is still recommended to get here relatively early, especially
for newly released blockbuster movies.

Q: Will you be getting *insert movie title here*?
A: Most of the time we are not aware if we will be getting a certain title until the Monday
preceding the release date. We do receive a list of "Anticipated Releases" but we are not
guaranteed bookings for these movies far in advance.

Q: Do you allow carry-ins?
A: No, we do not allow carry-ins of any kind. However, we do have one of the largest selections
of concession candies of any movie theater!

Q: What time does the Moonlight Drive-In movie begin?
A: The Moonlight Drive-In Outdoor does not have a set start time. Showtime depends on when
the sun finally lays itself to rest, so make sure to check the paper and/or weather.com for that 
information. 

Q: How do I get in contact with an employee? I can only seem to get the recording...
A: The Shawano Cinema office line is a separate number than the Shawano Cinema Hotline.
Our office line is 715-524-6569.