FAQ

Q: Will you be getting *insert movie title here*?
A: Most of the time we are not aware if we will be getting a certain title until the Monday
preceding the release date. We do receive a list of "Anticipated Releases" but we are not
guaranteed bookings for these movies far in advance.

Q: Do you take credit/debit cards?
A: Yes! For your convenience, we now accept card payments processed as credit (+3.5% fee).

Q: If I already have a pair of 3D glasses, do I still have to pay the $2 surcharge?
A: Yes, the $2 surcharge is not the cost to "purchase" a pair of 3D glasses. Think of a 3D
feature as more of an "event / attraction" that costs just a little bit more to experience.

Q: Can I purchase advance tickets to a movie? Can this be done online?
A: Yes, you can purchase advance tickets to any movie showtime, any time! You are now able to purchase them online as well!  Advance tickets do not allow for specific seats to be reserved, so it is still recommended to get here relatively early, especially
for newly released blockbuster movies.

Q: Do you allow carry-ins?
A: No, we do not allow carry-ins of any kind; the movie companies may keep up to 75% of revenue generated from our ticket sales, so the primary way we sustain ourselves as a business is through the sale of popcorn, soda, slushies, candy, and snacks (in other words, low concession sales increases our chances of going out of business)

Q: How do I get in contact with an employee? I can only seem to get the recording...
A: The Shawano Cinema office line is a separate number than the Shawano Cinema Hotline.
Our office line is 715-524-6569.